Action plan, risk assessment and quality assurance of the renovation activities.

Year:
Language:
Project:

The present publication is related to experience made in the H2020 Save the Homes project. It presents the customer journey developed in Save the Homes and concentrates on risk and how to avoid them. This customer journey which consists of twenty steps, acts as a guideline through the whole process. Each of these steps is elaborated on, giving an insight on the actions that are needed, the roles, the risks and opportunities that arise.

Action plan, risk assessment and quality assurance of the renovation activities.

Year:
Language:
Project:

The present publication is related to experience made in the H2020 Save the Homes project. It presents the customer journey developed in Save the Homes and concentrates on risk and how to avoid them. This customer journey which consists of twenty steps, acts as a guideline through the whole process. Each of these steps is elaborated on, giving an insight on the actions that are needed, the roles, the risks and opportunities that arise.

Action plan, risk assessment and quality assurance of the renovation activities.

Year:
Language:
Project:

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