Serafin

The SERAFIN Association, established in 2013, is a leading provider of integrated home renovation services (IHRS) in France, focusing on energy efficiency and social inclusion. The first member, launched more than 10 years ago as "Réhabilitation Thermique des Logements Individuels" in Picardie, it expanded across Hauts-de-France in 2020 as "Hauts-de-France Pass Rénovation/Copropriété." The network grew significantly in the last years and include now five organisations (Oktave in Grand Est region, Agence régionale Énergie Climat in Occitanie region, BME-Facirenov in Bordeaux and Centre-Val de Loire Énergies in Centre Val de Loire region). SERAFIN offers comprehensive support to homeowners, aiming for at least 35% energy savings per project. It has renovated over 6,000 homes and issued 1,300 loans. SERAFIN members are deeply involved in the community, ensuring that vulnerable populations have access to necessary renovations while also fostering collaboration with local authorities and craftsmen to promote ambitious, high-quality renovations. SERAFIN represents a key player in European IHRS, committed to scaling up energy renovations across France.

The success of SERAFIN can be attributed to its comprehensive and customer-centric approach to energy renovation. By offering an integrated service, SERAFIN simplifies the complex process of home and building renovation. Their focus on making energy-efficient renovations accessible through specialised financial products, such as zero-interest loans and favorable long-term loans, ensures that home renovation is accessible to everyone. Additionally, SERAFIN's ability to adapt their services to the specific needs of each customer, combined with strong partnerships with local authorities and stakeholders, has made SERAFIN a leading model in the field of energy renovation in France.

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