The EU Peers community has come together to discuss the most pressing issues that the renovation sector is facing. We are at a crucial moment for its take-off: the end of the Next-Generation Program for renovation in Spain is approaching, and we must plan the future of the sector so that it is consolidated beyond public subsidies.

This handbook is your comprehensive guide to building financial readiness within energy efficiency projects, whether you are working for a local authority, an energy agency, or someone interested in navigating the complexities of project financing. It is designed to support the development of project proposals that meet the stringent requirements of financial institutions, empowering you to take meaningful steps toward securing funding for your initiatives. Thereby, you will also learn how to make use of the Finance Readiness Tool, that has been developed by the PROSPECT+ team and why it might be of relevance for your project.

In this paper, Christophe Milin and Adrien Bullier from the European Climate, Infrastructure and Environment Executive Agency (CINEA) present a review of various initiatives that aim at developing integrated service offers for the energy renovation of private housing. After clarifying the concept of Integrated Home Renovation Services and positioning it in the current market offer related to home renovation, the paper analyses each step of the customer journey and illustrate how the user experience could be improved, based on local experiences. The authors propose an empirical typology identifying three main models: advice, support and implementation, and the provision of finance as an additional option and discuss how integrated home renovation services could be facilitated and rolled-out throughout the EU.