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Browse through a selection of useful publications and tools.
The growing collection of resources is dedicated to anyone interested in integrated home renovation services. If you know of other resources that should not be missing here, please let us know here!

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The document produced in the framework of the EU-funded project Save the Homes deals with the replication of the one-stop shop Citizen Hub models developed for the pilot cities (Valencia in ES, Rotterdam in NL). Two follower cities (Sant Cugat in ES, Ljubljana in SI) followed the Citizen Hub blueprint. The publication demonstrates how transfer and replication can run smoothly when the model is replicated in the same country or between EU countries.
Documents
This document is focused on gathering information related to financing, legal and regulatory frameworks, and technical solutions to support the creation of a one-stop-shop platform for integrated home renovation services in Portugal, Spain, and Italy. For each country, the first chapter detailed a database of public and private financing schemes available for home renovation and energy efficiency solutions, the second chapter includes mapping the legal and regulatory environment for home renovation, finally technical solutions for home renovation
Documents
Several OSS implemented in recent years have been analyzed. This analysis covers understanding the type of office—whether in-person, virtual, or hybrid—and the extent of the customer journey they provide, including information, advice, decision-making support, processing, and follow-up. Additionally, it has been noted that the initial intentions and ambitions for the extent of user support and project follow-up were higher than what was actually achieved
Documents
The UP-STAIRS Energy Service OSS Framework report presents a detailed design of a "One-Stop-Shop" model to simplify energy efficiency renovations in Europe: stakeholder roles, customer pathways, and financial models to reduce barriers to residential building upgrades. The report also evaluates existing service models to integrate best practices. It provides a framework for local pilot projects to make energy renovation accessible, particularly by offering guidance, coordination, and financial facilitation throughout the renovation process.
Documents
The Energy Poverty Advisory Hub (EPAH) Indicators provide essential data for understanding and addressing European energy poverty. This tool includes indicators related to income, energy expenditure, and housing conditions, helping local authorities, policymakers, and stakeholders identify vulnerable populations. By offering insights into the root causes and distribution of energy poverty, EPAH Indicators support targeted interventions and policy development to reduce energy inequality and improve living conditions for those most affected.
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The Energy Poverty Observatory (EPOV) provides data, resources, and insights into energy poverty across Europe. It aims to assist policymakers, researchers, and stakeholders in understanding the scope and nature of energy poverty. EPOV includes a collection of data, reports, and case studies—best practices and policies to combat energy poverty and enhance energy access for vulnerable populations.
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Introduction on the tool providing solar radiation data, photovoltaic performance analysis, and mapping to support solar energy planning across Europe and beyond.
Documents
An extensive resource offering data on building characteristics, energy performance, and renovation activities across Europe to support informed energy efficiency decisions.
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